Fostering Assertive Relationships in Your Workplace

Asserting yourself without fear or aggression, in your professional relationships is a key to success in today's world.

This introductory training will help you develop the right attitude to assert yourself positively in your professional relationships.

Assertiveness techniques enable you to deal with common everyday tensions and prevent you from generating them.

These methods will enable you to limit aggression, passivity or manipulation in your day-to-day relationships, or to deal with them more effectively.

Before

Digital learning activities to prepare yourself for the training and its implementation:

• Defining your training objectives
• Conducting a self-assessment of your skills

During - Group Session

1 - Identifying your assertive profile in a professional context

• Understand how you function
• Identifying ineffective behaviour
• Developing assertiveness: becoming assertive

In practice: Self-assessment


2 - Disruptive behaviour: how to deal with it

• Defusing aggression
• Dealing with passivity
• Avoiding the pitfalls of manipulation

In practice: Development of action plans in sub-groups


3 - Formulating constructive criticism

• Preparing your critique
• Explaining yourself using the DESC method

In practice: Express constructive criticism


4 - Saying no assertively

• Saying no when necessary
• The right attitude for saying no

In practice: Training for 'saying no', setting limits and personal assessment

After

Digital learning activities to facilitate the implementation of your learning in the workplace:

• Ready-to-use tools
• Micro-practicing programme by email

Assessment 

An online questionnaire to assess your acquired skills