Difficult Conversations
Difficult Conversations
Difficult Conversations
1st – 2nd April 2025
8:30–12.00 GMT | 9:30–13:00 CET | 16:30–20:00 CST
Build relationship through transformative dialogue
Difficult conversations are often perceived negatively, but they can be powerful opportunities for honest, direct, and transformative dialogue. This training helps participants reframe their mindset, approach conflict constructively, and build stronger relationships through clear and respectful communication.
Throughout the session, you will explore the roots of conflict, develop techniques to manage unproductive behaviours, and practice delivering challenging messages with confidence and clarity. By focusing on mutual understanding and assertiveness, you will turn difficult conversations into meaningful opportunities for growth and collaboration.
Suitable for any schedule
Fit the course around your day-to-day work with two 3.5 hour virtual workshops over two days and eLearning that can be completed whenever and wherever suits you.
What we’ll cover
Achieve positive outcomes from difficult conversations in various situations
Understand and adopt assertive behaviours for effective and respectful communication
Develop a confident, positive influence through assertive communication
Manage emotions and behaviors to strive for win-win solutions
£900 per participant
Price does not include VAT / taxes if applicable.
What you’ll get
2 x 3.5 hour workshops
Downloadable course workbook
Workshop activities
eLearning: Conflict Management
Ideal for
- Handle difficult conversations productively
- Prevent and resolve conflict while building strong relationships
- Develop strategies to remain assertive in challenging situations
