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Remote Selling

  • Available languages   UK>   FR   DE   PT   IT   ES   CN
Ready-to-use training
Duration
3 x 1/2 Day
Reference
8542-3LC
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For whom ?

Who is this pro training aimed at?

  • Any person having direct contact with customers or distribution partners using virtual platforms
  • Any person with experience of selling or Account Management who wishes to be as effective working remotely, as they can be in a face-to-face situation.
Basic knowledge of your company's products/services, experience of selling or Account
Management in the field.
Program

The program of training

Mastering the environment and getting air-time
  • Basics of camera work, virtual meeting tool and how to prepare my environment;
  • The art of the virtual handshake for instant trust and rapport;
  • Pre-suasion: getting a key contact interested in meeting on-line;
  • Pitch maker tool.
Making it feel L.I.V.E.
  • Link – making a human connection with the audience;
  • Involve them – tips on optimising audience interaction & focus
  • Value – how to make every second count, for them and for us;
  • Emotion – how to make it memorable, unique and impactful.
Impactful on-line presentations
  • Pitching, rhetorical questions and the power of storytelling;
  • Strong visuals, with content that drives home key messages;
  • Engagement & focus: reaching out to their minds & emotions;
  • Reconnecting – how to ‘bring back’ a lost audience.
Objectives

The objectives of the training

  • Master basic techniques within the remote environment, developing confidence in using the meeting software to remain effective, whatever happens.
  • Improve brand image, professionalism and proximity to make a lasting impression, showing value and empathy.
  • Make remote meeting as impactful as in-room meetings
  • Explore how to get air-time with key contacts
  • Interact well and naturally, get your message across
  • Stimulate a dialogue, work well together with the audience
  • Learn how to ‘read' the customer and re-engage with a disaffected audience
Strong points

The strengths of the training

  • Pre-programme Self-assessment and post-programme quiz, to measure progress
  • 10 hours of online instructor-led exercises and workshops, discussing challenges and finding solutions. Running a live presentation sequence, getting feedback from the group and from an expert.
  • 4h of individual work: with a peer, build, practise and record a pitch to progress a sale, individually, design and build a slide deck for high impact
  • Downloadable course workbook that includes a post-course application guide for line managers and for participants.
  • This learning journey is eligible for 7 PDUs in the Power Skills area and 7 PDUs in the Ways of Working area, to maintain your PMP or PgMP certification.
Remote Selling