Dealing With Your Emotions

This training helps to better understand the role of emotions in relationships and how they operate.

In our interactions with others, emotions play a significant role, whether we acknowledge it or not. Emotional intelligence, as much as rationality, plays an important role in thinking, relationships, and decision-making.

This training assists in developing emotional intelligence. Knowing how to acknowledge and manage emotions helps develop self-awareness and an understanding of one's own feelings and emotions, while also enhancing the ability to listen to the emotions of others.

Before

Digital learning activities to prepare yourself for the training and its implementation:

• Defining your training objectives.
• Conducting a self-assessment of your skills.

During - Group Session

1 - Getting to know yourself better regarding emotions

• Measuring your emotional quotient.
• Identifying the risks and effects of ineffective emotion management.

2 - Understanding how emotions work

• Discovering essential emotions.
• Understanding the logic of emotions: trigger - emotion - need.
• Identifying learned emotional dysfunctions.

3 - Leveraging emotions

• Expressing emotions through positive communication.
• Listening to the emotions of others with empathy.
• Learning to relax – intellectually, emotionally, physically.

After

Digital learning activities to facilitate the implementation of your learning in the workplace:

• Ready-to-use tools
• Micro-practicing programme by email

Assessment

An online questionnaire to assess your acquired skills.