We developed the Ignite programme — a long-term, blended learning initiative designed specifically for first- and second-line leaders. The programme reset the people formula by mapping modules to five core values, emphasizing key behaviours. A custom ‘Leadership GPS’ app provided a weekly, 30-second quiz with users ‘swiping’ left or right to indicate whether they had seen described behaviours, allowing improvements to be tracked over time.

Blending bespoke modules with robust leadership methodologies, the nine-month pathway featured face-to-face workshops, 3-hour live virtual sessions, diagnostic tools, peer-learning events, and one-to-one coaching.

The keystone Springboard event, a one-day immersive session at the end of the nine-month programme, brought participants together for the opportunity to celebrate their journey through interactive presentations, shared experiences, and a Q&A session where senior leaders quizzed the cohort to hear experiences first hand.